Job description


Administrator (0588)

The Role

We are looking for an Administrator to join our Ascent team, based in our Manchester office. This role would suit someone who is looking to start their career with Ascent and has a mind set to progress within the team initially and within the wider Ascent group

The main purpose of the role will be to work productively and professionally, providing administration support for the contact department in a demanding environment.

  • Perform and review quality control checks to a high standard
  • Updating and maintaining accurate documentation records
  • Provide excellent customer service to customers, clients and internal agents
  • Communicate to a varied audience, providing clear and concise responses
  • Sending out chasing emails and telephone calls for overdue reports (basically need to be firm with the agents in getting these back)
  • A desire to succeed and meet targets
  • High attention to detail
  • Make suggestions for improvements
The Benefits

In addition to your basic salary we have a competitive benefits package including pension, critical illness cover, health cash plan, death in service, discounted legal services, 22 days holiday (this increases with length of service) plus a buy back holiday scheme, discounted online shopping, discounted gym memberships and season ticket loans.

As part of the Ascent on-boarding process all successful applicants are required to complete the group’s employment screening process. This process helps to ensure that all new employees meet our standards in relation to honesty and integrity therefore protecting the interests of the Group, existing employees, clients, partners and other stakeholders.

Additional Information

Ascent is part of the Irwin Mitchell group of companies and was the first specialist litigation debt recovery agency to be granted ABS status meaning that we are authorised and regulated by the Solicitors Regulation Authority as well as in June 2015 being the first major debt recovery law firm to be fully authorised in the new regulatory regime operated by the FCA.

Ascent is an equal opportunity employer.

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One St Peter's Square, Manchester, Greater Manchester, United Kingdom, M2 3AF
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    Full Time
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