The Support and Rehabilitation Coordinators (SRC) Manager has overall accountability for a department responsible for providing information, support and education to seriously injured and vulnerable clients with regards to condition, treatment, rehabilitation, social and healthcare services, statutory provision and welfare, as may be appropriate to the case.
The (SRC) Manager is responsible for leading a team of Support and Rehabilitation Coordinators and ensuring the overall smooth running of the SRC department. The SRC Manager directly line manages a large and geographically dispersed team of health and social care professionals, working to support clients of our legal services. It is the SRC Manager’s responsibility to lead a motivated team to provide an excellent in-house service, ensuring work is carried out in a manner that meets all internally agreed Service Levels and key performance indicators.
Key responsibilities include:
Strategic direction & Service Delivery
People Leadership & Resource Management
Project Work and Continuous Improvement Activity
Training & Stakeholder Support
Ideally successful candidates will have the following experience:
As the leading personal injury and medical negligence law firm in the UK, we know how to make a positive difference to our clients’ lives. Our experienced medical negligence and serious injuries solicitors take the time to understand what clients are going through, helping them get the answers and compensation they deserve. Our clinical negligence team has extensive experience in clinical negligence claims arising NHS and private treatment on behalf of children and adults.
Serious injuries and illness affect our clients in different ways; family, employment opportunities, healthcare needs and everyday quality of life. They are by nature hugely traumatic and have to be handled with the utmost care and expertise. Our teams pride themselves on making a real difference and we can help clients to live their life as fully as possible after a serious injury. We have years of experience helping people claim compensation for serious injuries and have specialist teams across the UK.
We’re a national law firm with a local reach. Our philosophy is ‘Expert Hand, Human Touch’ – something you’ll find in the way we work with our clients and how we support our teams. But, we’re more than just a law firm – we’re a team, working together to help individuals and businesses navigate life’s ups and downs.
Whichever team you join, working here you’ll feel a part of our friendly and inclusive environment. We’ll value you for who you are and what you bring. We support each other and push boundaries to achieve incredible things, and make a real difference to our clients and communities.
The work we do has been recognised in the awards we’ve won. We’re committed to being even better, and our awards help to show we’re on the right track.
We recognise that the office 9-5 isn’t for everyone. That’s why we’ve introduced ‘Flexible by Choice’. Whether it’s working from home, in our offices, or a combination of the both, we trust each other to support our clients, colleagues and communities at the right time, in the right way.
We also offer a huge number of well-being initiatives to encourage positive mental health both in and out of the workplace as well as flexible working options to ensure that you are fully supported to work the way that best suits you. Our social responsibility programme is fundamental to who we are. We’re committed to being a diverse and inclusive workplace where our colleagues can flourish. We have a range of groups to celebrate our people across sexuality, disability, age, gender and culture.
We welcome applications from all diversity groups and backgrounds. We’re committed to enabling everyone to thrive and understanding and celebrating our differences is a key part of that. We’re proud of our work on the Disability Confident scheme, on the Race At Work Charter and as Stonewall Diversity Champions. We also have a range of networks for LGBT+, disability, generations, gender, social mobility, ethnicity, faith and culture to celebrate our people and to enable everyone to thrive.
As part of the Irwin Mitchell Group’s on-boarding process all successful applicants are required to complete the group’s employment screening process. This process helps to ensure that all new employees meet our standards in relation to honesty and integrity therefore protecting the interests of the Group, existing employees, clients, partners and other stakeholders.
Depending on the role you apply for we may carry out checks that will establish your eligibility to work in the UK, and criminal record check and financial checks with a credit reference agency will also be undertaken.
The employment screening process will fully comply with Data Protection and other applicable laws.
Irwin Mitchell LLP is an equal opportunity employer.
We're proud of our values, and we're looking for people who share them