Job description


Senior Officer: Client Due Diligence and Conflicts (3967)

We’re a national law firm with a local reach. Our philosophy is ‘Expert Hand, Human Touch’ – something you’ll find in the way we work with our clients and how we support our teams. But, we’re more than just a law firm – we’re a team, working together to help individuals and businesses navigate life’s ups and downs.

Whichever team you join, working here you’ll feel a part of our friendly and inclusive environment. We’ll value you for who you are and what you bring. We support each other and push boundaries to achieve incredible things, and make a real difference to our clients and communities.

The work we do has been recognised in the awards we’ve won. We’re committed to being even better, and our awards help to show we’re on the right track.

We recognise that the office 9-5 isn’t for everyone. That’s why we’ve introduced ‘Flexible by Choice’. Whether it’s working from home, in our offices, or a combination of the both, we trust each other to support our clients, colleagues and communities at the right time, in the right way.

Your Role and What You'll Be Doing

As an Senior Officer within the Client Onboarding and Client Care team, you'll be responsible for leading a multi-site team of advisors in providing expert advice and resolution to the business to ensure it meets its legal and regulatory obligations, specifically ensuring clients are on-boarded compliantly.  You’ll also be on hand to advise and deal with complex matters, and when required to act as a point of escalation to our General Counsel Team.

You will be required to:

  • Manage a team of up to 7 Officers and Analysts to supervise their work, and ensure timely and accurate completion of responses and record keeping of matters, including recruiting and inducting new colleagues.
  • Provide training to the team on technical topics, processes and procedures.
  • Compile timely MI, reports and draft papers for management and agreed stakeholders
  • Complete conflicts and complex client due diligence, ongoing monitoring, risk assessments in line with relevant regulations and sanction rules.
  • Escalate and work with the General Counsel Team on complex regulatory/legal conflicts matters, high risk matters, suspicious activity report or requests for information from law enforcement.
  • Lead in the continual update and review of team processes and procedures through horizon scanning and feedback from internal and external clients
  • Communicate regulatory obligations to colleagues, senior colleagues and clients to maintain compliance
  • Maintain continuous professional development, keeping abreast of relevant evolving legislation and guidance
About You
  • Experience in managing, coaching and developing a high performing team
  • Detailed knowledge and practical application in law firms of SRA regulatory and legal conflicts and/or, AML and FCA compliance obligations.
  • A relevant qualification in financial crime risk management (for example ACAMS or International Compliance Association certificate and/or diploma) or ICA Advanced Certificate in an AML related subject or similar
  • Experience of using and administering CDD and screening tools/solutions
  • Good work management skills with an ability to work under pressure and to tight timescales
  • Excellent written and verbal communication skills in English. Able to provide clear and accurate FCP and Conflict guidance
  • Ability to identify opportunities to develop processes and procedures
Our Benefits - What We Can Offer You
  • 25 days annual leave, with the opportunity to buy additional leave
  • Two fundraising days in a year to give back to the community (fully paid!)
  • Westfield Health membership, offering discounted leisure and travel and refunds on medical services

We also offer a huge number of well-being initiatives to encourage positive mental health both in and out of the workplace as well as flexible working options to ensure that you are fully supported to work the way that best suits you. Our social responsibility programme is fundamental to who we are. We’re committed to being a diverse and inclusive workplace where our colleagues can flourish. We have a range of groups to celebrate our people across sexuality, disability, age, gender and culture. 

We welcome applications from all diversity groups and backgrounds. We’re committed to enabling everyone to thrive and understanding and celebrating our differences is a key part of that. We’re proud of our work on the Disability Confident scheme, on the Race At Work Charter and as Stonewall Diversity Champions. We also have a range of networks for LGBT+, disability, generations, gender, social mobility, ethnicity, faith and culture to celebrate our people and to enable everyone to thrive.


Additional Information

As part of the Irwin Mitchell Group’s on-boarding process all successful applicants are required to complete the group’s employment screening process. This process helps to ensure that all new employees meet our standards in relation to honesty and integrity therefore protecting the interests of the Group, existing employees, clients, partners and other stakeholders.

Depending on the role you apply for we may carry out checks that will establish your eligibility to work in the UK, and criminal record check and financial checks ­with a credit reference agency will also be undertaken.

The employment screening process will fully comply with Data Protection and other applicable laws.

Irwin Mitchell LLP is an equal opportunity employer.


We're proud of our values, and we're looking for people who share them

  • Sub-Department:
    Client Matter & On-boarding
  • Sub-Division:
  • Company:
    IM LLP
  • Working Hours:
    Full Time
  • Vacancy Type:
  • :
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