Job description
Paralegal - CICA Leeds (6458)
As one of the UK’s leading law firms, we’re here for the people and businesses who rely on us at life’s important moments - made possible by our colleagues who bring the expertise, judgement and care that makes the difference.
Our colleagues bring Irwin Mitchell to life every day, so it matters that you feel valued from the very first day and are trusted with the responsibility, in the right culture, to do the best work of your careers. Everyone’s path here is different, but we share a desire to help our business make a real impact.
Where possible we will support our colleagues to work in a way that works for them, for us and most importantly our clients. Please speak to a member of our Recruitment and Onboarding team for more information.
We are currently looking for a Paralegal to join our Criminal Injuries Compensation Authority (CICA) team in our Leeds office, working two – three days per week in the office.
Personal injury and illness can have a dramatic and sometimes life-changing impact on those affected and the people closest to them. The personal injury teams at Irwin Mitchell do more than pursue compensation claims. We work closely with our clients and their families to ensure they receive the support and rehabilitation they need. This unique and tailored approach makes a real difference to people whose lives have been changed by injury or traumatic events. Experience of dealing with criminal injury compensation claims would be advantageous but is not essential.
Working alongside our CICA Claims Fee Earners, you will play an important role in supporting clients pursuing compensation claims through the Criminal Injuries Compensation Authority (CICA). This includes claims arising from assault, domestic abuse, childhood abuse, psychological trauma caused by threats of violence, human trafficking, terrorism-related incidents and fatal criminal injuries affecting family members.
You can learn more about our CICA team here.
As a Paralegal, you will assist with the day-to-day management of a varied caseload, supporting fee earners to progress claims efficiently and deliver excellent client outcomes. The role would involve dealing with volume new enquiries and appropriately screening, taking new client calls, making applications to the CICA and arranging funding, liaising with clients throughout their case and supporting them through the process. It would also involve attending client meetings, conferences and Appeal hearings.
You will be organised, empathetic and able to manage a busy workload while maintaining exceptional standards of client service.
Essential criteria
- Previous experience working as a Paralegal, Legal Assistant, or in a comparable legal support role.
- Experience of managing administrative processes and progressing legal matters or casework within a busy environment.
- Demonstrable ability to organise and prioritise a varied workload, managing multiple tasks and deadlines effectively.
- Strong written and verbal communication skills, including the ability to communicate sensitively and professionally with clients and other stakeholders.
- Excellent attention to detail and ability to maintain accurate case records, documents, and correspondence.
- Ability to work collaboratively as part of a team while taking responsibility for assigned tasks.
- Experience of providing high-quality client service, particularly when supporting individuals in sensitive or challenging circumstances.
Desirable criteria
- Experience within Personal Injury, Serious Injury, Abuse, Clinical Negligence, Criminal Injuries Compensation, or other claimant litigation environments.
- Knowledge of legal processes, procedures, or documentation relevant to claimant litigation.
- Experience supporting clients who may have experienced traumatic events or vulnerabilities.
- 25 days' holiday as standard, rising to 28 days depending on role level, plus bank holidays and the option to purchase additional leave.
- Opportunities to share in our success through annual pay and bonus review processes for eligible colleagues.
- Health and wellbeing support, including Westfield Health and Digital GP access.
- Competitive pension arrangements to help you plan for the future.
- Two paid volunteering days every year to support causes that matter to you.
- Access to a range of colleague discounts and lifestyle benefits to support you both inside and outside of work.
We also offer a wide range of well-being initiatives to encourage positive mental health both in and out of the workplace and to make sure you’re fully supported.
In 2026, Irwin Mitchell was recognised in the Sunday Times Best Places to Work guide and was the only law firm included in the 'Very Big' organisation category
Our responsible business programmes are fundamental to who we are and our purpose. We’re committed to being a diverse and inclusive workplace where our colleagues can flourish, and we have established a number of inclusion network groups across our business to support this aim.
Our commitment to Social Responsibility, community investment activity and tackling climate change is a fundamental part of who we are. It’s made up of four strands: Our People, Our Community, Our Environment and Our Pro Bono.
We want every candidate to have a positive, fair and transparent recruitment experience. If you require any support or reasonable adjustments throughout the recruitment process, please speak to a member of our Recruitment & Onboarding team or contact Recruitment@IrwinMitchell.com
Artificial Intelligence (AI) is becoming an increasingly common part of modern working life. If you choose to use AI tools as part of your application or interview preparation, please review our AI in Recruitment Candidate Guidance https://careers.irwinmitchell.com/file/downloadfile/AIcandidate/PDF
As part of joining the Irwin Mitchell Group, all successful applicants are required to complete our employment screening process. We carry out pre employment screening to establish your eligibility to work in the UK, and understand any criminal records or adverse financial history.
Our onboarding processes are designed to help us maintain the high standards of trust, integrity and professionalism expected by our colleagues, to protect the interests of the Group, clients, partners and other stakeholders.
Checks are conducted by trusted 3rd parties and the employment screening process will fully comply with Data Protection and other applicable laws.
Irwin Mitchell LLP is an equal opportunity employer.
- Sub-Department:Serious Injury
- Sub-Division:Personal Injury
- Company:IM LLP
- Vacancy Type:Permanent
- :Leeds
- Salary:Competitive



