Job description


Knowledge Management Training Coordinator (1322)

We’re a national law firm with a local reach. Our philosophy is ‘Expert Hand, Human Touch’ – something you’ll find in the way we work with our clients and how we support our teams. But, we’re more than just a law firm – we’re a team, working together to help individuals and businesses navigate life’s ups and downs.

Whichever team you join, working here you’ll feel a part of our friendly and inclusive environment. We’ll value you for who you are and what you bring. We support each other and push boundaries to achieve incredible things, and make a real difference to our clients and communities.

The work we do has been recognised in the awards we’ve won. We’re committed to being even better, and our awards help to show we’re on the right track.

Your Role

Working as a Knowledge Management (KM) Training Coordinator, your role will be to support the provision of legal and resources training and ensure investments in KM systems, processes, databases and tools are fully leveraged across the business.

What You’ll Be Doing

• Providing training and guidance for new joiners, trainees and other colleagues across Irwin Mitchell in relation to resources, legal research, and departmental training.
• Managing the starters, movers, leavers and trainees processes in relation to KM resources.
• Liaising with Practice Development Lawyers, the Organisational Development team, other colleagues and relevant third party providers in relation to the provision of legal training for the practice area teams, and establishing relevant processes.
• Building and maintaining relationships with our centrally managed training providers as agreed with the Resources Manager, ensuring best value is obtained and developing positive partnerships.
• Working with the Resources Manager to undertake regular analysis of usage data and other relevant management information, identifying key trends and related actions to help improve KM services, monitor the effectiveness of training and provide insightful service reporting.
• In liaison with the Resources Manager, monitor and raise colleague awareness of new developments from existing resources or suppliers, as well as reviewing and assisting with procurement of new resources as required
• Taking a lead role to prepare and manage the legal training budget across the Group.

What We’re Looking For

• A background working in an Information Services, Knowledge Management, Learning & Development related team.
• Ideally, you’ll hold a qualification in Information and Library Management, Information Science or a related subject.
• Strong organisational skills and ability to manage and prioritise your own workload whilst meeting tight deadlines.
• A working knowledge of key legal, business and knowledge databases, and associated technologies.
• Excellent communication skills, both written and verbal, and be able to confidently communicate to colleagues at all levels across Irwin Mitchell.

If this sounds like you, we’d love to receive your application.


We're proud of our values, and we're looking for people who share them:
  • To be pioneering with an imaginative outlook
  • To be approachable and caring
  • To be tenacious in the pursuit of our objectives
  • To be efficient in the provision of our services
  • To work with a foundation of integrity.

If this sounds like you, we’d love to receive your application

What we can offer you
  • 25 days annual leave, with the opportunity to buy additional leave
  • Two fundraising days in a year to give back to the community (fully paid!)
  • Westfield Health membership, offering discounted leisure and travel and refunds on medical services

We also offer a huge number of well-being initiatives to encourage positive mental health both in and out of the workplace as well as flexible working options to ensure that you are fully supported to work the way that best suits you. Our social responsibility programme is fundamental to who we are. We’re committed to being a diverse and inclusive workplace where our colleagues can flourish. We have a range of groups to celebrate our people across sexuality, disability, age, gender and culture. 

Additional Information

As part of the Irwin Mitchell Group’s on-boarding process all successful applicants are required to complete the group’s employment screening process. This process helps to ensure that all new employees meet our standards in relation to honesty and integrity therefore protecting the interests of the Group, existing employees, clients, partners and other stakeholders.

Depending on the role you apply for we may carry out checks that will establish your eligibility to work in the UK, and criminal record check and financial checks ­with a credit reference agency will also be undertaken.

The employment screening process will fully comply with Data Protection and other applicable laws.

Irwin Mitchell LLP is an equal opportunity employer.


We're proud of our values, and we're looking for people who share them

  • Business Area:
    Group Services
  • Team:
    Knowledge Management
  • Working Hours:
    Full Time
  • Vacancy Type:
  • :
    Home Based
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