Job description


Facilities Assistant (3999)

We’re a national law firm with a local reach. Our philosophy is ‘Expert Hand, Human Touch’ – something you’ll find in the way we work with our clients and how we support our teams. But, we’re more than just a law firm – we’re a team, working together to help individuals and businesses navigate life’s ups and downs.

Whichever team you join, working here you’ll feel a part of our friendly and inclusive environment. We’ll value you for who you are and what you bring. We support each other and push boundaries to achieve incredible things, and make a real difference to our clients and communities.

The work we do has been recognised in the awards we’ve won. We’re committed to being even better, and our awards help to show we’re on the right track.

We recognise that the office 9-5 isn’t for everyone. That’s why we’ve introduced ‘Flexible by Choice’. Whether it’s working from home, in our offices, or a combination of the both, we trust each other to support our clients, colleagues and communities at the right time, in the right way.

Your Role and What You'll Be Doing

The role of the Facilities Assistant is to provide support to the wider Irwin Mitchell teams. This may be in relation to document services (post, scanning, reprographics), porterage services, office service centre management (stationery stock control, ordering & paper replenishment relating to MFD devices), meeting room (internal & client) and reception support, moves and changes and archiving support.

What you'll be doing:

  • Document services – Incoming / Outgoing post - Receipt, sorting, distributing & accounting of all incoming mail & courier deliveries. Regularly collecting outgoing items from floors and account for all such items following processes and procedures in place.
  • Document services – Scanning - assisting with all scanning requests received to support the wider office in digital ways of working.
  • Document services – Reprographics - Collect, process & deliver all copy, print, finishing and scanning requests according to priority. Assist with reprographics and manage the process of larger requests. Troubleshoot 1st line faults with the MFD’s (paper jams etc.).
  • Office service centre management (stationery) – Maintain an agreed level of stationery & copy paper in all print devices and replenish from stock as required. Refill MFD’s with paper to ensure all paper trays are full.  Ensure all such areas are tidied throughout the day.
  • Meeting room/reception support – Assist with the booking of meeting rooms and car parking facilities for internal and external clients, provide support for the reception team and assist with the management of meeting rooms.
  • Porterage services – move furniture and other items as required around the office, change meeting room furniture layouts as required.
  • Ensuring that you have received the necessary training so that you can competently carry out your duties and responsibilities and acknowledge and accept a personal responsibility for safety.
  • Taking responsibility for ensuring that equipment is maintained and fit for purpose.
  • Raise any concerns over Health & Safety breaches in accordance with Company Procedure


This role requires 5 days per week office attendance 

About You
  • A proactive and self-motivated individual.
  • A flexible ‘can do’ attitude, responsive to changing environments.
  • A team player.
  • Ability to follow policy and procedure.
  • Time management skills to plan work and meet demanding or conflicting timescales.
Our Benefits - What We Can Offer You
  • 25 days annual leave, with the opportunity to buy additional leave
  • Two fundraising days in a year to give back to the community (fully paid!)
  • Westfield Health membership, offering discounted leisure and travel and refunds on medical services

We also offer a huge number of well-being initiatives to encourage positive mental health both in and out of the workplace as well as flexible working options to ensure that you are fully supported to work the way that best suits you. Our social responsibility programme is fundamental to who we are. We’re committed to being a diverse and inclusive workplace where our colleagues can flourish. We have a range of groups to celebrate our people across sexuality, disability, age, gender and culture. 

We welcome applications from all diversity groups and backgrounds. We’re committed to enabling everyone to thrive and understanding and celebrating our differences is a key part of that. We’re proud of our work on the Disability Confident scheme, on the Race At Work Charter and as Stonewall Diversity Champions. We also have a range of networks for LGBT+, disability, generations, gender, social mobility, ethnicity, faith and culture to celebrate our people and to enable everyone to thrive.


Additional Information

As part of the Irwin Mitchell Group’s on-boarding process all successful applicants are required to complete the group’s employment screening process. This process helps to ensure that all new employees meet our standards in relation to honesty and integrity therefore protecting the interests of the Group, existing employees, clients, partners and other stakeholders.

Depending on the role you apply for we may carry out checks that will establish your eligibility to work in the UK, and criminal record check and financial checks ­with a credit reference agency will also be undertaken.

The employment screening process will fully comply with Data Protection and other applicable laws.

Irwin Mitchell LLP is an equal opportunity employer.

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Thomas Eggar House, Friary Lane, Chichester, West Sussex, United Kingdom, PO19 1UF

We're proud of our values, and we're looking for people who share them

  • Sub-Department:
  • Sub-Division:
  • Company:
    IM LLP
  • Working Hours:
    Full Time
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