Working as a Credit Controller, you’ll use your experience within credit control to chase all allocated overdue debts by telephone and letter, as well as sending monthly statements to clients. A significant part of this role will involve negotiating payment of overdue accounts over the telephone, therefore it’s essential that you are confident dealing with internal “clients” across all levels from Partners to Fee Earners, interpreting, understanding and implementing users’ requirements.
Given your interactions with clients, you will be an exceptional communicator with the ability communicate with tact, discretion and professionalism at all times. You'll also regularly liaise with Partners, Fee Earners and Secretaries within the business.
You'll have an excellent knowledge of Microsoft Systems, and ideally you'll have a working knowledge of Elite 3e and ARCS systems. You'll work efficiently and be highly organised to ensure the portfolio of aged debtors is kept up-to-date to ensure this aged debt is collected as promptly as possible. You'll also work to answer any queries and correspondence in a timely manner and deal with any follow-up actions as and when required. We are looking for a friendly and team-spirited individual with credit control experience within a legal environment. If this sounds like you and you're thinking about the next step in your career, we'd love to hear from you.
In addition to your basic salary we have a competitive benefits package including pension, critical illness cover, health cash plan, death in service, discounted legal services, 25 days hols (this increases with length of service), discounted online shopping, discounted gym memberships and season ticket loans.
As part of the Irwin Mitchell Group’s on-boarding process all successful applicants are required to complete the group’s employment screening process. This process helps to ensure that all new employees meet our standards in relation to honesty and integrity therefore protecting the interests of the Group, existing employees, clients, partners and other stakeholders.
The background checks made will establish your eligibility to work in the UK, and criminal record check and financial checks with a credit reference agency will also be undertaken.
The employment screening process will fully comply with Data Protection and other applicable laws.
Irwin Mitchell LLP is an equal opportunity employer.