The Court of Protection is the judicial body responsible for making decisions relating to the management of finances and other affairs of those individuals who lack the mental capacity to do so themselves. As one of the UK’s leading firms of solicitors, we have a dedicated and experienced team who specialise in all matters relating to the Court of Protection. 

In the role you will act as the first point of contact for all queries received into the team ensuring they are directed and escalated as appropriate. This plays a key role in liaising with internal stakeholders and clients to provide advice and respond to queries which can be time sensitive and within emotive circumstances. The role not only plays an integral part in protecting and enhancing client care but also ensures case handlers have sufficient capacity to service valuable deputyship work and the relationships with families and external parties.

You’ll be joining our Court of Protection team at an exciting stage of growth, as we continue to strengthen our presence in Liverpool. Working closely with fee earners across both our Liverpool and Manchester offices, this role is ideal for a collaborative individual with strong local insight into the Liverpool market. You’ll be based in our Liverpool office, with an initial period of on-site training before transitioning to a hybrid approach with one day per week in the Liverpool office.

Your role will involve but is not limited to:

• Supporting fee earners with their caseloads.
• Liaising with core stakeholders including case managers and other fee earners within the business regarding issues that arise
• Taking instructions from clients and assist with providing legal advice, including obtaining evidence and where appropriate, to achieve appropriate resolutions for the clients.
• Achieving time recording and fee income targets to ensure profitable working.
• Attending and contributing to team/practice area meetings and comply with directions/decisions made to ensure team objectives achieved.
• Keeping up to date with changes in relevant law and practice and attending appropriate training events to ensure up to date legal knowledge and best practice

We're looking for an experienced Paralegal with excellent client care skills, who is a well-motivated individual with a friendly, enthusiastic, and can-do approach.

As our ideal candidate, you’ll have:

• Demonstrable Paralegal/Legal Assistant experience in Court of Protection (ideally across Property and Affairs) – mandatory.
• A law degree.
• Genuine passion and enthusiasm for Court of Protection work
• Exceptional interpersonal and communication skills
• The ability to work well as both a team and independently
• Strong organisational skills and the ability to manage multiple tasks efficiently
• The ability to be sensitive and sympathetic whilst understanding our clients’ needs

This is a fantastic opportunity to join a growing team and play a key role in strengthening our presence in Liverpool. If you’re a collaborative professional with strong local knowledge and a desire to develop within an expanding team, we’d love to hear from you!