As the leading medical negligence law firm in the UK, we know how to make a positive difference to our clients’ lives. Our experienced medical negligence solicitors take the time to understand what clients are going through, helping them get the answers and compensation they deserve. Our medical negligence team has extensive experience in clinical negligence claims arising from all aspects of medical treatment including obstetrics, surgery, private and general practice treatment, and psychiatric care.

You can read about our client stories here.

Your Role and What You'll Be Doing

As a Paralegal in our Medical Negligence team, you will join Leena Savjani and her team, playing a key role in supporting complex, high-value claims while delivering an excellent client experience. This is a fantastic opportunity to gain hands-on exposure to a wide range of medical negligence matters, working closely with clients, medical experts, and Counsel.

Your responsibilities will include:

• Acting as a first point of contact for new and existing clients, taking initial instructions, and gathering key information with empathy and professionalism.
• Supporting fee earners in the day-to-day management of cases, ensuring files progress efficiently and in line with procedural and regulatory requirements.
• Assisting with the investigation of claims, including obtaining, reviewing, and organising medical records and other key evidence.
• Liaising both verbally and in writing with medical experts, Counsel and other third parties, and supporting the organisation of conferences and meetings.
• Preparing documentation to support litigation processes, including court bundles and instructions to Counsel.
• Assisting with hearing preparation and, where appropriate, attending court hearings and conferences.
• Maintaining accurate case management records, time recording and supporting the achievement of team financial and performance targets.
• Working collaboratively with colleagues to contribute to team objectives, sharing knowledge, and supporting a positive team culture.
• Keeping up to date with developments in medical negligence law and practice, undertaking relevant training as required.
• Supporting wider business development and client engagement activities, where appropriate.

Essential:

• A Law degree (LLB or equivalent) is essential.
• A genuine interest in medical negligence law, with a desire to develop a long-term career within this specialist area with Irwin Mitchell.
• Strong communication skills, with the ability to build rapport and confidently engage with clients in sensitive situations.
• An excellent telephone manner, with the confidence and professionalism to speak with clients, experts, and other stakeholders.
• Demonstrable empathy, compassion, and emotional intelligence, particularly when supporting clients through complex and often distressing experiences.
• Highly organised and proactive, with the ability to manage competing priorities and meet deadlines in a fast-paced environment.
• Excellent attention to detail and accuracy, particularly when handling documentation, evidence, and case-related information.
• A strong work ethic, with the ability to take ownership of tasks and maintain high standards of work.
• A collaborative team player, with the ability to build strong relationships with colleagues, clients, and external stakeholders.
• A positive, enthusiastic, and "can-do" approach, with a willingness to learn and develop quickly.

Desirable:

• Experience gained within a legal or professional services environment, such as a law firm, legal clinic, medical or similar setting.
• Previous experience or exposure to medical work.
• Familiarity with litigation processes, including document preparation, evidence gathering, or court procedures.
• Experience liaising with clients, experts or third parties in a professional setting.