As the leading medical negligence law firm in the UK, we know how to make a positive difference to our clients’ lives. Our experienced medical negligence solicitors take the time to understand what clients are going through, helping them get the answers and compensation they deserve. Our medical negligence team has extensive experience in clinical negligence claims arising from all aspects of medical treatment including obstetrics, surgery, private and general practice treatment and psychiatric care.

You can read about our client stories here.

Your Role and What You'll Be Doing

As a Paralegal within our Medical Negligence team, you’ll play a key role supporting complex, high value claims while delivering an exceptional client experience. You’ll gain hands-on exposure to a broad range of medical negligence matters, working closely with clients, experts and Counsel.

Your responsibilities will include:

• Acting as a first point of contact for new and existing clients, taking initial instructions and gathering key information with empathy and professionalism.
• Supporting fee earners in the day-to-day management of cases, ensuring files progress efficiently and in line with procedural and regulatory requirements.
• Assisting with the investigation of claims, including obtaining, reviewing and organising medical records and other key evidence.
• Liaising both verbally and in writing with medical experts, Counsel and other third parties, and supporting the organisation of conferences and meetings.
• Preparing documentation to support litigation processes, including court bundles and instructions to Counsel.
• Assisting with hearing preparation and, where appropriate, attending court hearings and conferences.
• Maintaining accurate case management records, time recording and supporting the achievement of team financial and performance targets.
• Working collaboratively with colleagues to contribute to team objectives, sharing knowledge and supporting a positive team culture.
• Keeping up to date with developments in medical negligence law and practice, undertaking relevant training as required.
• Supporting wider business development and client engagement activities, where appropriate.

Essential:

• A Law degree (LLB or equivalent) is essential.
• Strong communication skills, with the ability to build rapport and confidently engage with clients in sensitive situations.
• An excellent telephone manner, with the confidence and professionalism to speak with clients, experts and other stakeholders.
• Demonstrable empathy, compassion and emotional intelligence, particularly when supporting clients through complex and often distressing experiences.
• Highly organised and proactive, with the ability to manage competing priorities and meet deadlines in a fast-paced environment.
• Excellent attention to detail and accuracy, particularly when handling documentation, evidence and case-related information.
• A strong work ethic, with the ability to take ownership of tasks and maintain high standards of work.
• A collaborative team player, with the ability to build strong relationships with colleagues, clients and external stakeholders.
• A positive, enthusiastic and "can-do" approach, with a willingness to learn and develop quickly.
• A genuine interest in medical negligence law, with a desire to develop a long-term career within this specialist area with Irwin Mitchell.

Desirable:

• Previous experience or exposure to medical work.
• Experience gained within a legal or professional services environment, such as a law firm, legal clinic, medical or similar setting.
• Familiarity with litigation processes, including document preparation, evidence gathering or court procedures.
• Experience liaising with clients, experts or third parties in a professional setting.