A bit about Ascent

Ascent Performance Group is a leading provider of legal and financial services, committed to delivering exceptional results for our clients. At Ascent, we place our customers at the heart of everything we do. During their most challenging times, we strive to provide the support and guidance they deserve.

Why Join Us?

At Ascent, we pride ourselves on creating a supportive, inclusive, and collaborative environment where your contributions truly make a difference. We are committed to helping our people grow, offering professional development opportunities and a culture built on fairness, integrity, and customer care.

Role Overview

To provide administrative support to and undertake some case handling tasks for case handlers who provide quality legal advice to the firm’s clients and progress cases in the most efficient manner. This role involves preparing legal documents, liaising with clients, customers and courts, and ensuring the smooth progression of cases in line with legal procedures, firm standards and client SLAs.

Key Responsibilities

• Provide administrative support across the litigation debt recovery process
• Prepare legal documents and draft routine correspondence
• Liaise with clients, courts, Counsel, and external experts
• Organise meetings, conferences, and appointments
• Maintain accurate case files and update the case management system
• Handle incoming/outgoing post and general admin tasks (scanning, filing, archiving)
• Support with accounts queries and urgent typing tasks
• Ensure compliance, data accuracy, and adherence to firm standards
• Contribute to team meetings and work closely with the Department Supervisor

Knowledge, Skills & Experience

Essential:

• Excellent organisational and administrative skills
• Strong written and verbal communication
• Ability to work proactively, manage competing priorities, and meet deadlines
• High level of attention to detail and commitment to accuracy
• A professional, client-focused approach
• Experience within a legal or debt recovery environment (desirable but not essential)

What We Offer:

• A friendly, team-focused workplace
• Opportunities for career progression and professional development
• A competitive benefits package, including:
  • Company pension scheme
  • 22 days holiday plus bank holidays (with the option to purchase additional days)
  • Health cash plan
  • Critical illness cover
  • Discounted legal services
  • Season ticket loans
  • Discounts on online shopping and gym memberships
  • Cycle-to-work scheme

Further Information

As part of the Ascent on-boarding process all successful applicants are required to complete the group’s employment screening process. This process helps to ensure that all new employees meet our standards in relation to honesty and integrity therefore protecting the interests of the Group, existing employees, clients, partners and other stakeholders