Your Role

This is a fantastic opportunity for a dynamic, people-focused professional to advance their career and elevate our Data & Records Governance capability. As a Data & Records Governance Advisor, you will collaborate with a team of specialists to support business-aligned Owners and Champions in meeting their responsibilities under company policies and guidance. You will play a vital role in developing strategies and controls to enhance efficiency in data and records management while driving compliance with legal and regulatory requirements, including GDPR.

This hands-on role combines consultative engagement with practical content creation, ensuring Owners and Champions are fully immersed in the Data & Records Policy framework and equipped to implement best practices effectively. If you thrive in a collaborative environment and are passionate about continuous improvement, this is the perfect opportunity to make a meaningful impact.

What You’ll Be Doing

• Drive Governance Implementation – Support the establishment, execution, and oversight of the Group-wide Data & Records Governance framework, ensuring compliance and efficiency.
• Stakeholder Engagement – Collaborate closely with Data & Records Owners and Champions, addressing their challenges and guiding them through governance processes.
• Change & Project Support – Advise on data and records requirements in change initiatives, ensuring the involvement of key stakeholders such as Champions and SMEs.
• Representation & Advisory – Provide strategic support and, when needed, represent the Data Governance Manager and Head of Information & Records in forums, committees, and working groups.
• Performance Monitoring & Risk Management – Assess data and records governance performance across business units, identifying risks and opportunities for continuous improvement.
• Strategic Oversight & Guidance – Offer direction and challenge governance practices, ensuring alignment with business objectives and regulatory standards.
• Operational Support & Compliance Monitoring – Assist in daily operational services, ensuring adherence to policies and processes governing electronic and paper records while providing training and guidance.
• Performance Reporting & Issue Resolution – Deliver insightful feedback to leadership, identifying areas for improvement to mitigate risks such as record loss or policy breaches.
• Retention & Lifecycle Management – Advise on retention schedules, ensuring records are safely maintained and disposed of in line with business needs.
• Training & Knowledge Sharing – Develop and deliver training programmes that drive high standards of compliance across all levels of staff, including within Microsoft 365 environments.
• Archiving & Destruction Oversight – Lead the annual destruction review of archived records, ensuring proper documentation and compliance with governance policies.

• Expertise in Data & Records Governance – Degree-qualified or equivalent experience in managing data and records governance frameworks.
• Microsoft 365 Knowledge – Proven experience in data governance within Microsoft 365 environments.
• Industry Standards Familiarity – Understanding of ISO-15489-1, BS10008, and other records management standards.
• Performance & Compliance Reporting – Experience in monitoring and reporting on quality standards and performance.
• Stakeholder Engagement – Skilled in working with stakeholders at all levels, ensuring strong communication and collaboration.
• Customer-Focused Approach – Ability to engage with empathy, delivering effective and client-focused solutions.
• Process Improvement & Change Management – Track record of reviewing and enhancing processes while adapting positively to change.
• Strong Organisational & Communication Skills – Ability to prioritize, adapt communication styles, and ensure clarity across teams.
• Analytical Thinking – Skilled at absorbing, comparing, and interpreting complex information from various sources.
• Collaborative Team Player – Enjoys working within a team, adding value to dynamics, and contributing to shared success.
• Excellent Communication – Strong written and verbal communication skills, ensuring clarity and engagement.
• Problem-Solving Expertise – Ability to identify challenges, analyse issues, and develop effective solutions.